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We're so sure you'll be satisfied with our service that we don't require a contract!
Our follow-up system can help you turn a silent customer into a satisfied, loyal customer
- Sales & Service Follow-Up (Phone & E-mail)
- Lost Sale Follow-Up (Phone & E-Mail)
- Service Coupon specials (E-Mail)
- TSRs (E-mail & Text)
- Text Messaging Services
Our goal is to enable impressive gains in your factory approval ratings. All you need is the commitment to improve your dealership.
Throughout the past decade, electronic media have become the most popular and efficient tools for gathering consumer opinions. We use fast, automated email responses and easy online surveys to encourage your customers to share their opinions about their car buying or automotive service experiences at your facility.
When a customer is dissatisfied you want to know about it now
We contact your customers within 24-48 hours of their purchase or service visit, prompting them to respond to a brief survey. Our user-friendly survey forms can be completed using any web-enabled device, including cellphones, tablets, laptops, or desktop computers.
These responses are then compiled into a report and forwarded to you. With the generated information in hand you can react to your customers needs and determine if you are using appropriate sales tactics for your service and sales activities.
We help keep the focus on your customers so that your service to them is followed-up quickly to give you an opportunity to turn silent, disgruntled and potentially hostile customers into satisfied, loyal ones. Not only does this help your factory approval ratings, it also encourages future sales — it is well known that a happy customer comes back to buy again !